Friday, October 31, 2008

V-cards displaying the wrong time in Outlook, when imported from BookingCalendar.com

There are several reasons that this can occur. There are many versions of Outlook available, all with varying issues with v-cards and timezones. The first thing to check is whether or not your timezone is set correctly in your Outlook calendar, you can follow the steps at http://it.cas.psu.edu/Training/HowTo/Outlook/CalendarTime.htm.
The next thing to keep in mind is if there is an upcoming time change. BookingCalendar.com and Google calendar adjust their appointment times after the time change has taken place, whereas Outlook adjusts this as the booking is imported. This can mean that the time will appear wrong when the V-card is imported, but it will match up with the booking once the time change has occurred.
If none of these steps work for you, you may want to consider syncing your BookingCalendar with Google and Google to Outlook. To do this
you need to setup an account with Google and then turn on the Google sync in BookingCalendar ( in either Vendor Admin or Schedule Admin). Once you have enabled the sync from BookingCalendar to Google, you need to sync your Google calendar with your Outlook calendar. Once this is done, any future bookings will be added to Google and then automatically to Outlook. This sync is in real time and will prevent you from needing to click the v-cards or using the ics file. The bookings will take longer to sync from Google to Outlook than from BookingCalendar to Google, but is still be more efficient than using the v-cards.

Thursday, October 23, 2008

BookingCalendar.com in combination with Facebook / MySpace.com is a great way to grow your business.

MySpace and Facebook are fast becoming the most widely used internet marketing tools and they are completely free. You can use these tools in conjunction with your existing website to give more exposure to your company, enter discussion forums and make contacts with other businesses. If you do not have a website these free pages can be of great use to you. You can direct clients to your MySpace or Facebook page and include information about yourself and your services. You can customize these pages with pictures and include a link to your online bookingcalendar. The links to MySpace and Facebook pages can be quite lengthy, so to simplify the link/page you want your clients to visit, you can easily buy a domain/website name (usually under $10/yr). A domain name is just like a website name, www.companyname.com, and can be forwarded to another address, such as a MySpace or Facebook page. For example, if you send your client to www.companyname.com, your MySpace page will come up. You can do the same thing to direct people right to the bookingcalendar, if you do not want to use MySpace or Facebook. You can buy domains at godaddy.com and yahoo.smallbusiness.com, along with several other places.

New Backup System Implemented to store your BookingCalendar.com appointments on your PC

You can now store your BookingCalendar.com appointments on your PC as well. Our new backup system allows you to save your current and future bookings on your computer. This is a great feature to have in place in the event of an internet connection issue. To load the backup system on your computer please access this link:
https://www.mybookingcalendar.com/flash/default.html
You may need to load a newer version of flash. Once the program is loaded, log into the backup system. To access your bookings for a particular day, do a search in the Search Schedule Booking section on the right. If you leave this page open, bookings will be updated very 4 hours, or you can manually update the system anytime by selecting Load Bookings from site.

Specific Links to Schedules and Locations

Specific links for Location Admin and Schedule Admin are now included directly within a location or schedule and no longer have to be manually created. These will allow you to send specific links to your clients (or add links to a website) which only display one location or schedule. To access these links, once you have added a Location or Schedule, select Modify and you will see a field for "Direct link access", which displays the necessary link. This is very useful when you have a Location or Schedule that you want to prevent one set of clients from seeing, or you want to direct certain clients to one schedule only. For example, if you do chair massage, you will want one set of corporate clients to view Schedule A and another group to only view Schedule B, so you can send each client group a different link.

Better Agent Access

Using the "Agent Auto Login URL", your agents can be automatically logged into the calendar and have a specific URL to save as a bookmark or desktop shortcut. To create an Agent, go to Agent Admin and select Add new Agent. Once you have done the basic Agent settings, update the profile and then Modify it again. You will now see a link under "Agent Auto Login URL". This is the link that you can use to auto login your agents and save as a bookmark.