Wednesday, January 30, 2008

How to sync BookingCalendar.com Appointments and Events with your PDA

Well that sounds like a handful and a lot of people asking this question.
Here is how to make it work.
There are 2 options. Be aware that this only works to update appointments and events from BookingCalendar.com to your PDA and not from your PDA into BookingCalendar.com.

Option 1:
After someone does a booking in myBookingCalendar.com, myBookingCalendar.com will send you a e-mail confirmation with a vCard attachment. Open the attachment and save the appointment in Outlook or your Palm Desktop. Then sync your pda with Outlook or Palm Desktop.

Option 2:
Sign up for a free gmail account and use the Google Calendar.
Activate the Google Calendar API within your "Schedule Admin" and enter your google username and password.
From now on every booking done on BookingCalendar.com will be updated in your Google Calendar.
All you need to do is to sync your PDA with the Google Calendar.
If your PDA software does not support to sync with Google Calendar, try http://www.companionlink.com/products/companionlinkforgoogle.html

Tuesday, January 29, 2008

How to Import Appointments into Outlook

We added a ICS file report to simplify the import of Appointments into Outlook.

Under "Reports" go to "Download ICS file"
Set the date range and "Schedule" and download the ICS file.
This file can then be imported into Outlook, a lot of other calendars and PDA's.

Or you can use the vCard or iCal attachment which will be send with every e-mail confirmation. This attachment can be opened and saved in most Calendars (e.G. Outlook)

Wednesday, January 23, 2008

Internet conncetion problems

On Tuesday morning, January 22, 2007, some clients were unable to access their servers at DataHive. As all systems within DataHive's facility were functioning normally, tickets were submitted to Rogers and subsequently BigPipe/Shaw. It turned out that BigPipe/Shaw had a media converter within their system that was failing. If it had just failed completely, then our BGP would have failed over to Enmax/Envision. However, it was fluctuating rapidly, which prevented BGP from establishing a continuous session with Envision. The result was that it appeared DataHive was offline depending on where and when you tried to onnect. Furthermore, other service providers also experienced intermittent access to BigPipe/Shaw, which resulted in the up and down access to client sites. As soon as BigPipe technicians replaced their defective equipment, access through all service providers resumed. We are forwarding this basic information to you, as it will be some time before the detailed report we have requested from BigPipe will be received. We assure you that DataHive's data centre continues to operate smoothly, and all matters relating to our suppliers are addressed immediately on behalf of our clients. Thank you,DataHive Operations

Monday, January 21, 2008

Google Calendar integration

We added the Google API into the "Schedule Admin" for each induvidual "Schedule" setup.
Simply enable "Google Calendar API", enter your Google E-mail address and Google Password at the "Schedule Admin". Now all bookings for this "Schedule" will update your Google Calendar.

Setup Guide finished

Once you log in as the "Vendor" you will see now the "Setup Guide" coming up as a default page. This Setup Guide was needed due the many features we added to BookingCalendar.com.
You also will see a a "Video" icon at the topic you are looking for. This Icon will link to a Video Demo for further instructions. As well we have all the help functions implemented into the "Admin" screens.
The "Setup Guide" page will also be accessible from the main menu and can be turned off at start up at the "Vendor Admin Section"

Thursday, January 10, 2008

Happy New Year - Setup Guide added

Happy New Year
We had a great holiday and all charged up for the next tasks.
We are still finding some pages which need some optimization to speed up the server and functions even more.
We also added a "Setup Guide" page to the system. This page will show up after you log on as the vendor. This will help the Vendors to understand all our features and with the "Help" link it will give you detailed instructions in what to enter into the appropriate fields.

In the mean time we had to fix some issues such as:
  • Timezone admin page
  • Html Wrapper and Site Template Admin

December 2007

December was mostly worked on fine tuning the system. We had some issues within some scripts using to much CPU power and slowed down our systems. Now with all the Optimizations in place BookingCalendar.com runs very fast again.

In the mean time we also fixed small issues such as :
  • Excel reports
  • View All Screen displays
  • View All Print page